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As a Senior Product Designer at Huntress, you will enhance the user experience of the platform by conducting user research, creating user interfaces, and collaborating with design and product teams. You will focus on accessibility and inclusivity in your designs, utilizing your expertise in SaaS design and iterative processes.
The Product Support Specialist will provide initial partner support and assist customers through the problem-solving process. Responsibilities include assessing customer issues, following up on resolutions, and improving documentation. The role requires a customer-centric approach and the ability to work collaboratively within a team to deliver world-class support.
As a Technical Trainer, you will develop and deliver technical training programs, maintain training materials, assess training needs, and collaborate with internal teams. Your aim is to empower employees through effective use of technology and continuous program improvement.