Headway
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As a Senior Product Manager for Onboarding at Headway, you will enhance the provider onboarding process, ensuring a smooth experience from intake to credentialing. You will collaborate with cross-functional teams to evolve the onboarding strategy and create a roadmap while focusing on data-driven outcomes and user empathy.
As a Senior Associate in Clinical Strategy at Headway, you will manage and execute projects, collaborate with cross-functional teams, and support the clinical strategy team's organization. Your role focuses on ensuring exceptional patient outcomes and improving operational processes to support the company's goals.
As Operations Lead at Headway, you will design scalable processes, collaborate cross-functionally, and analyze data to drive improvements in operations. You will tackle complex problems and help establish foundational systems that enhance the delivery of mental health care services.
As a Revenue Strategy Lead at Headway, you will diagnose and craft solutions for business improvement, lead strategic projects to enhance collaboration across departments, and establish scalable processes to address core challenges. Your role involves working within the Growth organization to manage complex issues and drive outcomes effectively.
As an Engineering Manager, you will lead new teams at Headway responsible for developing user experiences for therapists. You'll establish these teams, focusing on hiring, development, and strategic planning to build impactful products in mental healthcare.
As the Clinical Quality Lead, you will oversee the Ongoing Professional Practice Evaluation Program, implementing clinical quality monitoring initiatives and collaborating cross-functionally with various teams. Your role involves high-level multi-tasking in a fast-paced, virtual environment to enhance behavioral health care quality.
As Clinical Quality Lead, you will implement clinical quality monitoring initiatives and manage quality evaluations. This involves collaboration with various teams and overseeing chart review workflows, requiring multi-tasking in a fast-paced environment.
The Director of Privacy Compliance will lead privacy compliance efforts at Headway, ensuring alignment between security and privacy programs, managing privacy risks, guiding teams on compliance matters, and improving privacy practices. The role involves collaboration with various departments, handling privacy incidents, and compliance with federal and state laws.
As a Principal Product Manager at Headway, you will lead the development of innovative products for Payers, engage in deep customer discovery, and collaborate with cross-functional teams. Your focus will be on creating product experiences that enhance the value offered to insurance companies and health systems, and you will strategize on new programs while managing a team.
The Director of Product Management for Trust will lead efforts to enhance the security and privacy features of Headway’s platform, develop trust-centered products, and ensure compliance with legal and regulatory standards. They will collaborate with internal teams and partners on innovative product launches and build infrastructure to protect sensitive data.
As a CX Systems Program Manager, you will oversee and optimize the CX team's tech stack, manage daily operations, and implement technical solutions. Your role includes designing and maintaining systems, automating workflows, and enhancing the customer experience through effective use of technology.
The BPO Program Manager at Headway will oversee relationships with BPO partners, manage performance metrics, improve customer experience, and drive operational improvements. The role involves strategic planning and the development of systems for the BPO operations, contributing to measurable business outcomes and enhancing overall service delivery.
The Marketing Campaign Operations Lead at Headway will own and optimize marketing processes and tech stack to support acquiring therapists. Responsibilities include executing marketing operations, managing technical components of paid channels, optimizing workflows, and reporting on campaign performance.
As a Growth Marketing Lead for Referrals, you will design and launch new experiments to enhance the referral program, work with cross-functional teams, optimize existing tactics, leverage customer insights, and analyze program performance to identify optimization opportunities.
The Assistant General Counsel will lead corporate and securities functions and oversee debt and equity financing transactions, M&A transactions, and corporate record maintenance. The role also involves modernizing contract management and leading procurement functions while managing a small legal team.
As the Director of Engineering for Patient experiences at Headway, you will lead and define the growth of software products that enhance the patient experience in mental healthcare, collaborate with product and business leaders, and manage engineering teams to deliver scalable solutions.
As the Manager of Provider Onboarding at Headway, you will lead the onboarding team, define onboarding processes, and work collaboratively with sales, marketing, and product teams to enhance customer adoption of Headway's platform. Your role involves implementing an effective onboarding infrastructure, managing a team, and employing rapid experimentation to optimize the onboarding experience for customers.
Lead within Revenue Operations at Headway, responsible for driving growth and scaling operations to support the company's mission of improving mental healthcare access. Manage conversion rates, forecast models, quotas, and cross-functional collaboration to drive business outcomes and growth. Seeking candidates with 3+ years of experience in consulting or business operations, with a passion for leading projects and working x-functionally.
As a Senior UX Researcher at Headway, you will lead research initiatives to enhance the provider experience, working closely with product managers, engineers, and designers. You will conduct both tactical and foundational UX research, driving a deep understanding of mental health providers to inform product design decisions.
As a Senior Product Analyst, you will collaborate with product and engineering teams to define analytics requirements, conduct user behavior analysis, and influence product strategy through data-driven insights. You will be a strategic partner, helping to build a data-driven culture across the organization and driving key decisions to enhance user experience and operational effectiveness.