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The Sales Development Representative (SDR) is responsible for qualifying potential leads through outbound calling, creating new revenue pipelines, and scheduling meetings with Account Executives. The role requires excellent communication skills, adaptability to a startup culture, and a drive to succeed, with opportunities for fast-track promotion based on performance.

The Head of Customer Success will lead a high-performing team to drive customer retention and revenue growth. Responsibilities include implementing strategic initiatives, enhancing customer engagement, collaborating across departments, and using data-driven insights to support proactive customer care.

The Customer Success Manager will oversee revenue management, product adoption, and customer advocacy. Responsibilities include achieving renewal revenue goals, ensuring product adoption through consultations, managing client relationships, and soliciting customer feedback to improve services. The role focuses on meeting performance metrics and maintaining customer satisfaction while supporting a diverse portfolio of accounts.