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The Sales Manager will collaborate with sales leadership to create and train the sales process, hire and train salespeople, manage team performance, lead team meetings, track sales metrics, and ensure adherence to CRM usage while meeting revenue goals.
The Customer Success Manager at DearDoc is responsible for managing a large portfolio of healthcare clients, ensuring customer satisfaction, driving product adoption, and identifying upsell opportunities. The role requires strong relationship management skills, attention to detail, and the ability to collaborate with internal teams to meet customer needs and exceed key performance metrics.
As an Onboarding Specialist, you will guide new customers through the onboarding process, provide training, and ensure successful adoption of DearDoc's platform. You will assist in technical support, collaborate with teams for customer success, and improve the onboarding experience based on feedback. Building strong relationships with customers is key to setting them up for long-term success.