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As the first CX Operations hire at Clay, you will design and implement strategies to enhance the customer experience for all users. Your responsibilities include building a Customer Health Score, driving data analyses for revenue growth, and creating systems for improved customer support efficiency.
The Recruiting Coordinator will support the entire talent acquisition process, ensuring a seamless experience for candidates and managing logistics from scheduling interviews to onboarding new hires. This role involves collaborating with recruiters, maintaining candidate communication, and organizing recruiting events.
As a Senior Product Designer at Clay, you'll design and ship core features, collaborate with the team, and take ownership of product initiatives. You'll conduct user interviews and research, analyze feedback, and create intuitive interfaces that enhance user experience. Your role will greatly influence how data interaction within the product evolves, ensuring a seamless and delightful user experience.
