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As an Order Fulfillment Coordinator, you will handle customer orders over the phone, track their status, address inquiries, and maintain communication to ensure a smooth ordering process. Attention to detail and customer satisfaction are key to succeeding in this role.
The Talent Partner is responsible for managing the entire talent acquisition process, collaborating with hiring managers, ensuring a positive candidate experience, and developing effective sourcing strategies. The role emphasizes creative candidate sourcing, thorough assessments, employer branding, and data management to attract and maintain top talent.
The People Partner at Chapter will drive business outcomes by enhancing talent development, managing performance, and promoting feedback across the organization. Responsibilities include building relationships with stakeholders, executing people processes, coaching employees, and optimizing People Team operations in alignment with the company's mission.
The Partner Growth role focuses on expanding and managing strategic partnerships with various sectors including healthcare and finance. Responsibilities include designing growth strategies, executing partner engagement initiatives, and collaborating with internal teams to ensure partner needs are met and accounted for. The role requires strong organization and relationship management skills to enhance partnerships effectively.
As a Marketing Lead at Chapter, you will design and execute the marketing strategy to drive the company's go-to-market motion. You will be responsible for building partnership marketing strategies, executing co-marketing campaigns, developing educational resources, and measuring the ROI of marketing programs with partners. This role plays a key part in supporting Chapter's mission to transform the way Americans navigate and experience retirement.
The Product Manager will lead the development of a new consumer product line to enhance user experience related to Medicare and retirement. Responsibilities include gathering insights from data, launching features to address user needs, and shaping product processes. Strong user empathy and data-driven decision making are essential.
As a full-stack software engineer, you will develop features across the platform, including products and pricing engines. You'll collaborate with the data team to build pipelines and integrations, enhancing customer experiences while shaping the technology and culture at Chapter.
Lead the Business Operations & Strategy team by driving high-impact projects, simplifying complex problems, and improving existing processes to support growth. Identify areas needing intervention and collaborate on strategic solutions to enhance organizational efficiency.
The Partnerships Associate will engage in a fast-paced environment, contributing significantly to growth by forming partnerships and enhancing Chapter’s outreach. They will have opportunities for mentorship and skill development in leadership, sales, and storytelling.