Jobs at Alloy

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The role involves building shared frontend foundations, defining architecture and standards, improving developer experience, and mentoring junior engineers while ensuring high-quality and scalable web applications.

As a Senior Solutions Architect, lead client implementations, propose technical solutions, support integrations, conduct testing, and drive product evolution at Alloy.

The Applied AI Engineer designs and deploys AI-powered solutions, collaborating with teams to automate workflows and improve efficiency across Alloy.

The Strategic Operations Manager will lead cross-functional programs, optimize operational processes, and enhance collaboration between teams while leveraging data and AI for informed decision-making.

The role involves drafting and negotiating commercial contracts, advising on product development and regulatory matters, and guiding business leadership on legal risks. You'll collaborate across teams and stay updated on legal developments affecting commercial dealings, privacy, and AI.

The Senior Platform Engineer will architect backend systems, collaborate with Infra and SRE, drive platform initiatives, manage incident responses, and mentor team members in a high-impact environment.

The Senior Software Engineer will collaborate on product vision, develop robust features, mentor team members, and improve usability across the platform.

Drive end-to-end sales to regional and community banks and credit unions: build pipeline, qualify stakeholders, partner with solutions and success teams, present pricing, negotiate contracts, close new business, and pursue upsell/cross-sell opportunities.

The Solutions Engineer Associate will support the sales process by demonstrating Alloy's platform, managing technical aspects, and collaborating with teams to meet customer needs.

The Account Executive will lead sales efforts to engage fintech companies, close deals, and foster client relationships, leveraging upsell and cross-sell strategies.

The Lead Full Stack Engineer will design and build a scalable integration platform, collaborating with teams to develop features and mentor engineers. They will work with vendors to ensure data integration and maintain high code quality.

The role involves designing and automating infrastructure management, improving reliability, building internal tools, and contributing to architectural decisions. Responsibilities include working with Kubernetes and managing large-scale infrastructure, while participating in on-call rotations to prevent incidents.

Responsible for owning campaign execution, building multi-channel campaigns, and optimizing acquisition programs, focusing on driving revenue impact through data-informed decisions.

Contribute to machine learning model design, training, and evaluation for fraud detection. Communicate findings, develop metrics, and support production ML workflows while ensuring compliance and model governance.

The Client Enablement Lead will oversee client and internal training resources, manage documentation strategy, and enhance the onboarding experience to foster self-sufficiency and knowledge sharing.

Lead and grow a portfolio of channel partners within the Banking vertical by developing joint GTM plans, co-selling with partners and sales teams, managing pipeline and KPIs, building executive relationships, representing Alloy at industry events, and driving revenue, product adoption, and partner satisfaction.