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As a Senior Site Reliability Engineer at Alloy, you will architect and build infrastructure solutions to improve uptime and exceed service level objectives. You will work on provisioning and managing AWS resources, deploying applications to Kubernetes, and ensuring secure and reliable systems. Additionally, you will focus on automating processes, supporting application developers, and continuously improving infrastructure.
Lead and scale the customer support operations, drive client advocacy and loyalty, develop effective support strategies, manage and mentor a high-performing support team, collaborate with cross-functional teams, optimize support processes, establish performance metrics, manage high-priority customer issues, develop comprehensive documentation and training materials.
Seeking a highly organized and proactive Executive Assistant to provide comprehensive support to the CEO, CTO, and Chief Product Officer. Responsibilities include calendar management, travel coordination, expense management, recruiting support, ad hoc projects, board meeting coordination, and event planning.