At Celonis, New Products and Enhancements Are Carving Out a Better Future For Businesses — and the Planet

Built In NYC’s featured company of the month, Celonis, has rolled out a series of new products and functionalities to further help its customers boost productivity, efficiency and sustainability.

Written by Olivia McClure
Published on Nov. 22, 2024
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While some companies roll out one new exciting product or feature within a given year, Celonis launches several.

Earlier this year, Celonis Co-Founder and Co-CEO Alexander Rinke hit the stage at Celosphere, the company’s annual user conference and product showcase, to discuss how the company is amplifying its efforts to help businesses embrace a process-oriented approach to innovation. 

Since its inception in 2011, Celonis has been dedicated to helping companies more effectively understand and optimize business processes to become more productive, efficient and sustainable. This undertaking, known as process intelligence, has always been a cornerstone of the company and will continue to guide the organization moving forward. 

“Process intelligence connects you to your processes, your teams to each other and emerging technologies — like AI — to your business,” Rinke said during Celosphere 2024. “Finally, AI knows how your business flows.”

As processes and technologies become more complex for businesses, so is Celonis’ platform. Throughout the event, Rinke and his team showcased a wide range of new products and enhancements, from AI agent tools to a network that facilitates transparent knowledge-sharing across organizations.

It’s for these reasons and more that Built In NYC named Celonis its featured company of the month. Read on to see what’s in store for Celonis’ future and how these new products and functionalities will positively impact its customers. 

 

What Celonis does: Dually headquartered in Munich, Germany, and NYC, Celonis leverages process mining and AI to create a digital twin, or dynamic digital model, of an organization’s end-to-end processes. This gives an organization’s employees a common understanding of how the business operates as well as where hidden value can be unlocked and how to capitalize on this value. 

Highlights from Celosphere 2024

  • Celonis Networks: Celonis Networks enables companies to share processes transparently with each other so as to drive process optimization across the industry. This allows companies to share intelligence related to various challenges, from sustainability to logistics. 
  • AgentC: AgentC, a suite of agent AI tools, integrations and partnerships, enables the company’s customers to develop AI agents in leading platforms and leverage prebuilt AI agents. AgentC goes hand in hand with the new AI Assistant Builder, which enables customers to create AI assistants and copilots that help classify data and provide recommendations, offering assistance with tasks such as prioritizing customer service tickets. 
  • Celocore: Celocore is a platform enhancement that makes it easier to upload data and enables more efficient data transformations, loading and queries. This new functionality gives the company’s customers more options to integrate data from source systems. 
  • Process Copilots: Process Copilots enable organizations to access process intelligence more quickly. This functionality, which can be configured in a matter of seconds and implemented using a natural language interface, is designed to allow customers to access specific data insights and answer relevant questions quickly and easily.

The big takeaway: The new products and features unveiled during Celosphere 2024 can be traced back to one central idea: when processes work, everything else falls into place. During his keynote speech at Celosphere 2024, Rinke emphasized this belief, expressing how a process-first approach is key to helping businesses boost productivity and, most importantly, create a healthier world. 

“Together, we can reduce waste and drive innovation, benefiting the planet,” he said. “It sounds like a happy ending to the story, but trust us, we’re just getting started.”

Image provided by Celonis.