Customer Communication Company Aircall Hires New CEO

Under new leadership, the company plans to scale its product offering and achieve profitability within the next 12 months.

Published on Dec. 14, 2023
Aircall's CEO Scott Chancellor is pictured.
Aircall CEO Scott Chancellor. | Image: Aircall / Built In

Aircall, a company developing customer communication and engagement software, has appointed Scott Chancellor as its new chief executive officer. Chancellor, who previously served as CEO of Humu, has two decades of experience working at technology and infrastructure companies. Aircall is experiencing significant growth and plans to expand its product offering. Having recently launched several new artificial intelligence capabilities, the company aims to achieve profitability within the next year.

Olivier Pailhès, Aircall’s co-founder and former CEO, will remain on the company’s board of directors. Effective immediately, Chancellor will lead Aircall to pursue its mission of enabling richer, more meaningful business conversations. He expressed excitement about leading the company through its upcoming evolution while driving customer success, operational excellence and sustainable business growth.

This article was written by Writer, a generative AI tool, using information from press releases and company blogs provided by our staff. All content was reviewed by a Built In editor and went through a fact-checking process to ensure accuracy. Errors can be reported to our team at [email protected].

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