Top Operations Jobs in NYC, NY
As a Strategic Clinical Advisor at Spring Health, you'll manage a portfolio of major clients, ensuring satisfaction and retention through creative problem-solving. You'll serve as a subject matter expert in behavioral health and employee benefit programs, collaborate with teams, and represent the company at public events.
Lead the transformation of core programs and development of new services at SpringWorks. Oversee complex initiatives by managing project planning, resource allocation, and cross-functional collaboration to achieve on-time, on-budget delivery. Responsible for strategic planning and performance monitoring to measure program effectiveness.
As a Clinical Lead for Workplace Disability, you'll manage clinical escalations, streamline leave of absence (LOA) operations, implement provider training programs, improve tooling, establish real-time tracking systems for LOA cases, and create reporting frameworks for case metrics.
The Associate Director, People Systems and Operations will oversee the development and management of HR systems and technologies to enhance operational efficiency and employee experience. Responsibilities include implementing people technology strategies, optimizing workflows, data analysis, and ensuring compliance with labor regulations.
As a SUD Care Advocate, you will engage with clients seeking help for substance use disorders, conduct outreach calls, perform assessments, coordinate care services, apply motivational interviewing techniques, and maintain records in EHR systems, ensuring effective treatment and support throughout the recovery process.
The Clinical SUD Navigator role involves managing client care for individuals with substance use disorders. Responsibilities include conducting outreach, providing assessment and treatment guidance, coordinating care, applying clinical techniques, and supporting clients through crisis and recovery processes. The position requires advanced skills and extensive experience in mental health and substance abuse treatment.
The Senior Clinical Manager will lead and mentor a team of clinical managers to provide high-quality mental health services to corporate clients. Responsibilities include interviewing and training staff, monitoring service delivery, developing training opportunities, and collaborating with operations for effective program development and communication.
As a Quality & Training Manager at SpringWorks, you'll oversee quality service delivery by training new hires, identifying and addressing training needs, developing quality assurance programs, and reporting on performance trends. You'll work closely with the clinical operations team to ensure that clinicians meet high-quality standards throughout their roles.
As a Clinical Operations Manager at SpringWorks, you'll optimize processes and drive operational efficiency by analyzing data and maintaining operational reporting. You'll collaborate with cross-functional teams, manage documentation systems in Zendesk, TalkDesk, and Salesforce, and support the clinical team's initiatives to achieve goals.
The Associate Director will oversee credentialing and recredentialing processes in compliance with regulatory standards, manage the credentialing team, and work cross-functionally to ensure the accuracy of credentialing data. The role involves implementing new tools, monitoring performance metrics, and managing provider enrollment processes.
Top Companies in NYC, NY Hiring Operations Roles
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