Senior Sales Operations Analyst

| New York, NY, USA | Hybrid
Employer Provided Salary: 75,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 12:15 p.m. (EST) on Tuesday, May 14, 2024
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About the Role:

Yieldstreet is building a world class go-to-market sales and marketing organization and is hiring a Sales Operations Analyst to help support this growing business unit. You will work closely with our Sales Operations & Enablement Manager and our Sr. Sales Enablement Analyst as we scale teams such as the Private Client Group and Investor Relations teams alongside our Product and Lifecycle Marketing Functions. As a Sales Operations Analyst, you will play a critical role in driving the efficiency and effectiveness of our marketing organization. You will work closely with stakeholders to analyze data, develop insights, and implement strategies that support firm objectives. This role is ideal for someone who enjoys working with data, has strong analytical skills, and is eager to contribute to the success of a fast growing sales team.  Key responsibilities of the Sales Operations Analyst range from Data Analysis, Tech Stack Ownership and Administration (Salesforce, Groove, Zoominfo), Compensation Plan Creation & Management, Headcount Planning, and general Sales Strategy and Support. 

Yieldstreet provides income generating investment opportunities that have historically been unavailable to most investors. You will leverage your analytical nature and solution oriented mindset to help scale a team that is directly impacting Yieldstreet's mission of putting millions of people on the path towards financial independence. 

What you'll do:

  • Data Analysis: Analyze and interpret customer data to identify trends in areas such as interactivity, investment behavior, success rates of campaigns, and associate activity rates to provide actionable insights for sales leadership in a scalable fashion.
  • CRM Maintenance: Maintain Salesforce infrastructure and data quality.  Implementing new enhancements and fields on an ongoing basis as the stakeholder teams evolve.
  • Sales Process Optimization: Collaborate with Investor Relations, Marketing, and the Private Client Group to streamline processes and cross-team collaboration.
  • Team Goal Planning: Work with Marketing and Sales Leader to assist in high level planning and goal setting for teams. Reporting and accountable communication on progress towards these goals. 
  • Headcount Planning: Support hiring decisions by running ROI Analysis on specific roles to recommend an ideal headcount growth strategy.  Track progress to ROI plan on an ongoing basis.
  • KPI Tracking: Create and maintain sales performance dashboards and reports. Track and report on key performance indicators (KPIs) to measure progress.
  • Sales Tools and Technology: Support the implementation and maintenance of sales enablement tools and systems (Groove, Salesforce, Zoominfo) to enhance sales team productivity.
  • Client Segmentation: Accurately pull client populations based on specified criteria for team outreach initiatives.
  • Account Planning: Manage the Private Client Group’s Account Coverage Model, fine tune over time, and conduct quarterly refreshes to coverage grounded in data
  • Management Presentation Creation: Prepare regular presentations for Leadership and the Board of Directors  to display the metrics and ongoing initiatives for supported teams.  Own the Private Client Group and Investor Relations company-wide monthly update decks.
  • Performance Review Reporting: Support Year-End and Mid-Year Performance reviews by synthesizing activity and outcome related data on client facing Associates
  • Process Documentation: Document and maintain sales processes, procedures, and best practices.
  • Ad Hoc Analysis: Conduct ad hoc analysis and projects as requested by sales leadership.

What you'll need:

  • Bachelor’s Degree 
  • 2-3 years of relevant experience in sales operations, revenue operations or as a business analyst
  • Advanced Excel, PowerPoint, Google sheets and Google slides skills
  • Experience with Salesforce CRM
  • Comfortable analyzing large data sets and using insights to make informed decisions
  • Familiarity with sales concepts and metrics
  • Understanding of basic financial principles and terminology 
  • Excellent organization and follow up skills
  • Ability to thrive in a dynamic and fast paced startup environment  
  • Intellectual curiosity and a willingness to learn

Bonus points for:

  • Salesforce Admin Certification
  • Knowledge of private markets
  • Prior experience in sales 
  • Familiarity with data visualization tools (Looker, Tableau, Power BI, etc.)
  • Presentation Skills

About Yieldstreet

Yieldstreet is the leading private market investment platform. We believe that private market alternatives should be a fundamental part of your portfolio. That’s why we’re unlocking access to make it easier than ever to get started. We partner with top-tier investment managers to provide investors with a wide range of opportunities across real estate, venture capital, private equity, art, short term notes and more. All of our offerings are curated and vetted by our team to help investors diversify away from the stock market with confidence. 
 
Why Yieldstreet?

Join a team of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages who are on a mission to make alternative investments a fundamental part of the modern portfolio. Our team is comprised of successful entrepreneurs with combined exits of over $1B. We get social with each other during happy hours, exercise classes and team off sites! We are a hybrid work company giving you the opportunity to connect with your peers in real time with the flexibility to work remotely a few days per week. 

What’s in it for you:

 

Competitive compensation packages including equity 

Health, dental & vision coverage with FSA/HSA options

Unlimited PTO 

401k Match 

Learning and Development stipend 

Wellness credit

Paid lunch once a week

Commuter benefit  

Life insurance

Sabbatical

Summer Fridays

Compensation:

  • HIRING SALARY RANGE: $80k+ (Actual salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Compensation package also includes generous, bonus, benefits and equity.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • FlexFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • AkkaFrameworks
    • LagomFrameworks
    • Kafka Frameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • KubernetesDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • PeriscopeAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • ClickUpDesign
    • TrelloManagement
    • ClubhouseManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • SendGridEmail
    • MarketoLead Gen

Location

We're located in a beautiful new office in Midtown with a balcony overlooking Park Avenue, close to Grand Central and most major subway lines. We are headquartered in NYC and also have offices in Miami, Boston, Greece, Malta and Brazil.

An Insider's view of Yieldstreet

What are some social events your company does?

My favorite part of Yieldstreet is our camaraderie. It’s refreshing to be part of a team that likes spending time together vs bolting for the door as soon as the clock strikes 5. We do group workouts, host guest speakers, do team outings, and go for dinners at popular spots like Vandal, Lavo and Nobu.

Meg

Chief of Staff

How do you collaborate with other teams in the company?

We collaborate across functional differences (your normal departmental divisions) and geographic distances. We not only share documentation about features and strategy, but also about the best spots to grab a bite, a drink, or to catch a show! Yieldstreet folks look out for each other, so our teams in Brazil, Argentina, Malta have followed suit.

Charlie

Senior Product Manager

How has your career grown since starting at the company?

My career has grown tremendously in the year and a half at Yieldstreet. I started as the only Product Manager on the team, and as we've scaled, I have had the opportunity to grow the product team to six people. I was recently promoted to Director and now have a wide-ranging set of responsibilities and the capability to impact company strategy.

Glenna

Senior Director, Product Management

How do you make yourself accessible to the rest of the team?

I sit amongst the team, grab lunch with the team, go to happy hours with the team and that is why I feel like I'm always in the know with the challenges and successes of the team. Being accessible doesn't have to just be scheduled and I expect that my team will / can come to me at any time or any place to address whatever needs to be addressed.

Matt

Head of Credit Underwriting

What are Yieldstreet Perks + Benefits

Yieldstreet Benefits Overview

We offer an attractive market compensation and benefits package including a stock option plan, health, dental & vision benefits, life insurance, 401K match, unlimited paid vacation, wellness and educational stipend, sabbatical and paid holidays and that's before you even step in the office!

Culture
Partners with nonprofits
Yieldstreet has raised money for Robin Hood for COVID-19 relief and has also raised money for United Hatzalah through the Yieldstreet Foundation.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Summer Fridays!
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Yieldstreet launched its first women-focused Employee Resource Group in 2020.
Hiring practices that promote diversity
Yieldstreet conducts inclusive and structured hiring processes that assess and evaluate all candidates equally, striving to hire the best and most diverse talent.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Yieldstreet employees can contribute up to $2750 annually to their FSA. Yieldstreet also contributes to your HSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Yieldstreet also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Yieldstreet offers pre-tax commuter benefits for all employees.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Wednesday.
Company-sponsored happy hours
Happy hours are frequently hosted by individual teams and company-wide.
Fitness stipend
Yieldstreet pays for fitness classes that we attend together as a team.
Home-office stipend for remote employees
Each employee gets $300 for remote work supplies.
Onsite gym
Professional Development
Job training & conferences
Yieldstreet offers employees professional development opportunities like the ability to attend job related conferences and seminars, leadership training, and 1-1 coaching for managers.
Lunch and learns
For example, New York Times best selling author, Alexa von Tobel recently held a lunch & learn about her new book "Financially Forward". All of our employees received a free copy of her book.
Promote from within
Continuing education stipend
Yieldstreet offers learning and development stipend to all employees.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We don't have a budget for industry certifications but we pay for those that are relevant.

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