Operations Analyst

Imagen Technologies is a high-growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment (vs. having to refer out to hospitals, imaging centers and other slow and expensive options). Today, we’ve built an AI-enabled platform that enables patients to receive immediate diagnostic tests, immediate results, and immediate next steps – all in a single Primary Care appointment. For example: through our platform, women across the U.S. are now receiving comprehensive breast imaging, results, and specialist-driven next steps at their local Primary Care office, condensing a multi-month diagnostic journey into 60 minutes. 

With over $160m in funding from Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S. - from 16 states and 500,000 patients in 2023, to 20+ states and 1.5M patients in 2024. By 2026, we will be delivering care across 35 states and to more than 5m patients per year.

We’re looking for an exceptional Operations Analyst to become a key member of the rapidly growing clinical operations team. This role will be critical in building the foundations for scaling Imagen’s medical practice and will be responsible for delivering high-priority daily operations for the medical practice. The ideal candidate will have superb attention to detail and excellent communication skills to effectively engage with our medical specialists. This is an exciting opportunity for an individual who is looking to grow by wearing multiple hats in a fast-paced environment. The Operations Analyst will report to the VP of Medical Services. 

Responsibilities: 

• Manage high-priority projects to achieve goals of building and scaling the medical practice.  
• Partner with medical leadership to manage time-sensitive issues with customers and specialists.  
• Monitor clinical operations dashboards to drive decision-making and ensure the team is meeting KPIs. 
• Leverage data to identify root-causes and drive improvements in daily operations.  
• Manage daily administrative operations of the medical practice to ensure timely delivery of high-quality patient care.
• Communicate effectively, efficiently, and proactively with internal Imagen stakeholders, specialists, and customers.

Qualifications: 

• Bachelor’s degree with prior experience (internships included) in operations, consulting, or research.
• Track record of independent project management and delivering results in a fast-paced environment.
• Experience managing multiple work streams and able to shift priorities seamlessly.
• Clear and confident communicator. 
• Healthcare experience preferred, but not required.
• Leadership experience in an organization or sports team is a plus.

Imagen Technologies is a remote-first company and this job is conducted remotely. 

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The base salary for the position is between $65,000 - $85,000, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen’s behalf is prohibited. Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.