Top Remote Customer Success Jobs in NYC
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in meetings. Must be licensed in multiple states, have FFM certification, call center experience, and be fluent in Spanish.
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in team meetings.
Answer inbound calls, sell insurance plans, complete applications, input information into CRM, participate in team meetings. Must be licensed in multiple states, have FFM certification, fluent in Spanish, and have call center experience.
The Quality Specialist provides direct Quality support to a production area, ensuring product/process quality, adherence to Good Manufacturing and Documentation Practices, and completion of quality checks. They also collaborate with Operations and Technology to ensure compliance with regulations and cGMPs.
Seeking a strategic leader to join as the Vice President of Customer Experience at GameChanger. Responsible for shaping and executing customer-centric strategies to drive customer satisfaction, loyalty, and advocacy. Will champion the Voice of the Customer, analyze data-driven insights, develop customer experience strategies, and lead a high-performing team.
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As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of valuable provider segments. Your responsibilities include mentoring the team, developing customer success strategies, tracking key metrics, collaborating with different departments, and training the team to deliver exceptional service. You will play a critical role in optimizing provider satisfaction and success metrics to enhance the customer experience and increase revenue.
Responsible for launching new products, managing business relationships, and engaging in product promotion within assigned accounts. Must possess strong sales and strategic business development skills.
As a Customer Experience Associate at DraftKings, you will provide exceptional customer service, manage communications across various channels, promote the brand through conflict resolution, and advocate for players. This role requires working shifts including weekends and proficiency with Zendesk and Microsoft Office.
Responsible for resolving order related issues, obtaining business critical information from care teams, and providing ongoing service and support to ensure customer experience is seamless. Builds deep relationships with customers and drives customer retention and re-order rate.
National Accounts Client Services Director responsible for managing internal customer unit resources, engaging with key clients and brokers, leading a team, ensuring timely delivery of services, anticipating operational problems, and participating in the RFP process.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with internal teams for technical escalations.
Investigate and manage user-reported issues on streaming platforms, assess severity, facilitate immediate actions for resolution, and bridge the gap between users and engineering teams to enhance customer experience.
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