Top Operations Manager Jobs in NYC
Senior Manager, Business Analysis role at Capital One focused on leading a team in developing and testing strategies to combat commercial payment fraud. Responsibilities include defining payment fraud strategy, collaborating with stakeholders, educating clients on fraud trends, and managing the Commercial Payment Fraud Program.
As a Director of Digital Service & CX at Spectrum, you will be responsible for defining and delivering an industry-leading customer experience across digital customer service channels. This includes improving onboarding processes, utilizing customer insights for design decisions, leading strategy and roadmap prioritization, analyzing customer impact, partnering with internal business units, and working on KPI tracking and success metrics.
Lead user experience research initiatives, conduct comprehensive studies, analyze data, mentor junior team members, and collaborate with cross-functional teams to enhance product designs and user experiences.
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The Substance Use Disorder (SUD) Clinical Care Navigator at Spring Health will provide assessment, support, referral, and care coordination for members seeking support with substance use. Responsibilities include telephonic screening, referral to treatment providers, active listening, coordination of care, and documentation. The role requires licensure and 2+ years of SUD clinical care experience.
Responsible for building and leading performance tracking & reporting at product, portfolio, and leadership levels. Collaborate with senior business stakeholders to drive performance tracking and reporting for commercial performance. Lead the development of standardized metrics and dashboards, coordinate with key stakeholders, and manage a global team.
Senior Manager, Alliance Development responsible for developing and leading state advocacy plans to advance Pfizer's policy agenda. Cultivate external relationships, influence policy initiatives, engage stakeholders, and represent Alliance Development as a strategic partner. Must have 7+ years of pharmaceutical/biotech and health care policy experience, project management skills, leadership abilities, and outstanding communication skills.
Director role in Patient Advocacy & External Partnerships at a pharmaceutical company. Responsible for ensuring patient voice is central in Real World Evidence (RWE) generation. Engages with patient advocacy groups, conducts literature reviews, and collaborates with regulatory agencies.
As a Senior Engagement Manager at ActionIQ, you will lead customer relationships, manage SaaS implementation projects, collaborate with internal teams and customers, maintain strong relationships, and drive increased platform usage. You will also engage in pre-sales conversations and develop project budgets.
Seeking a Senior Manager of Business Operations to lead analysis, track KPIs, manage global teams, design executive-level reports, and collaborate on cross-functional projects. Candidate must have 5-7+ years of experience in Business Operations, Financial Analysis, or Consulting, strong Excel and Google Sheets skills, and excellent project management abilities.
Seeking a Head of First Line Risk and Monitoring to build and scale a world-class first-line risk management program at a leading financial technology company. Responsibilities include overseeing risk assessment and mitigation, collaborating with various teams, and managing global relationships.
Manage credit risk for large Square sellers through financial analysis and portfolio management, collaborate with cross-functional teams, and contribute to the development of credit policies and risk management tools.
Regulatory Licensing Manager with 4+ years of international lending licensing experience. Responsibilities include managing licensing requirements, regulatory reports, third-party vendors, and regulatory submissions. Must have a BA/BS degree and experience with lending regulations in jurisdictions outside of the U.S.
The Solutions Consulting Enablement Manager at BlackLine will be responsible for developing and delivering training programs for the global Pre-Sales organization, collaborating with various teams to enhance skills and knowledge, and staying updated on current sales enablement trends. This role requires strong organizational and presentation skills.
Manage AML vendor relationships by overseeing performance, evaluations, and documentation. Coordinate cross-functional feedback, identify vendor enhancements, and ensure regulatory compliance. Develop and track vendor performance, manage onboarding/offboarding processes, and coordinate meetings and business reviews. Assist with consolidating vendors, contract renewals, budget approvals, and regulatory exams.
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