Top Hybrid Customer Success Jobs in NYC
The Allocator, Men's Outlet at Coach is responsible for managing inventory levels to support overall sales and inventory plans. This role requires strong analytical skills, collaboration with cross-functional teams, and proficiency in Outlet Men's Lifestyle. Key responsibilities include utilizing allocation strategies, analyzing inventory levels, and communicating effectively with Buying Partners.
As a Technology Support III team member, provide end-to-end application or infrastructure service delivery to enable successful business operations. Troubleshoot, resolve, and maintain information technology services with a focus on front office trading applications and North America equity markets. Use Agile methodology and work collaboratively in teams to anticipate and solve incident, problem, and change management. Develop relationships to achieve common goals and demonstrate knowledge of large-scale technology environments.
Spring Health is seeking a Revenue Cycle Specialist to oversee aging revenue, payment posting, and cash collections. Responsibilities include billing for medical claims, resolving insurance claim issues, managing payment postings, and communicating with patients. Key indicators of success include revenue optimization, timely billing, compliance, and customer satisfaction. The position requires a high school diploma, at least 2 years of healthcare experience, familiarity with the behavioral health field, tech-savviness, and excellent communication and multitasking skills.
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Maven is seeking a Senior Director to lead the Strategic Client Success team, focusing on team leadership, performance tracking, client feedback analysis, and strategic advising. This role requires 10+ years of experience in account management or client services in digital health or SaaS companies, with a strong emphasis on people management and strategic advising for large accounts.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD, supporting Sales leads, building strategic relationships, and providing guidance to clients. They have expertise in media strategy, data operations, and client engagement to elevate business through VideoAmp solutions.
The Customer Support Coordinator at Justworks crafts outbound emails to customers, provides guidance, troubleshoots and resolves issues, manages open issues queue, communicates bugs and feedback to the Product team, and contributes to customer retention and product/process improvements.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
Client Success Associate at Ethic responsible for managing client relationships, supporting advisors, and delivering values-aligned portfolios. Requires 2-4 years of professional work experience and a Bachelor's degree. Must have financial services experience and a service-oriented mindset. Strong organizational and communication skills are essential for success in this role.
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