Top Customer Success Jobs in NYC
The Specialist, Incoming Quality is responsible for sampling and inspecting raw materials/components, coordinating testing, supporting regulatory compliance programs, and contributing to Quality initiatives. Requires a minimum of 2 years experience in pharmaceutical operations and knowledge of relevant protocols and systems.
Manage EHS information and compliance using site's EHS management systems, support regulatory submissions, provide EHS support for incident investigation and audits, develop EHS procedures and training programs, and support implementation of EHS compliance initiatives for operating areas.
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD, supporting Sales leads, building strategic relationships, and providing guidance to clients. They have expertise in media strategy, data operations, and client engagement to elevate business through VideoAmp solutions.
Provides quality customer service to field and home office staff on various topics including Benefits, Compensation, and Sales Reporting. Communicates clearly, resolves issues, and contributes to a positive work environment. High school diploma required with at least two years of relevant work experience in financial services. Proficiency in mathematical calculations and computer skills necessary. Strong analytical and problem-solving abilities.
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Provide mental health counseling sessions, respond to critical incidents and clinical crises, complete required training and meetings, follow policies and maintain confidentiality, utilize data-driven decision making, review client metrics and outcomes.
The Customer Support Coordinator at Justworks crafts outbound emails to customers, provides guidance, troubleshoots and resolves issues, manages open issues queue, communicates bugs and feedback to the Product team, and contributes to customer retention and product/process improvements.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
Looking for a Senior Medical Science Liaison with expertise in molecular oncology and genomic testing to support commercial, research, and educational objectives. Responsibilities include promoting oncology test offerings, educating healthcare providers, managing research studies, and staying updated on medical knowledge and competitor products.
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy focused on optimizing customer adoption of subscribed licenses and products, preventing attrition, and enhancing customer health and satisfaction. They use their expertise in the company's platform and products to provide best practice deliverables, coaching, Business Reviews, Customer Success Reviews, and success planning aligned with customer goals.
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