Top Tech Jobs & Startup Jobs in NYC, NY
The Customer Support Supervisor at Taskrabbit will ensure exceptional customer service experiences by fostering a positive team environment, facilitating team engagement and development, analyzing performance metrics, and addressing customer concerns. The role involves leadership in a customer-focused environment and collaboration across departments to enhance satisfaction and team effectiveness.
As an Account Manager, you will focus on the commercial aspects of customer relationships, driving revenue growth through account retention and expansion. You will manage contracts and negotiations while collaborating with various teams to ensure a seamless customer experience and leverage internal insights to improve processes.
The Enterprise Sales Director at Spotnana will drive business growth by executing the Go-To-Market strategy for corporate enterprises, acquiring new customers, collaborating with various internal teams, and managing inbound inquiries. This role focuses on exceeding growth and revenue targets while ensuring successful outcomes for enterprise clients.
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As the Director of Engineering at Constrafor, you will lead the engineering team, oversee all aspects of product development, and ensure that technology strategies align with business goals. You'll foster a culture of innovation, manage team performance, and drive the successful deployment of scalable solutions.
The Global Operations Manager will provide high-touch support for member-focused teams, implement frameworks for operational transparency, enhance program offerings, and support the growth of provider partnerships. The role involves collaboration with various teams to drive operational improvements and achieve strategic goals.
The Head of Business Information Security Office leads a team of Business Information Security Officers to align the company’s information security strategy with business units. Responsibilities include managing the BISO team, monitoring cybersecurity initiatives, overseeing risk assessments, and ensuring compliance with regulations. The role requires strong leadership, technical expertise, and strategic planning to manage and mitigate cyber risks effectively.
As a Billing Support Specialist, you'll address billing and payment escalations, troubleshoot payment discrepancies, collaborate with multiple teams, and enhance operational workflows. You'll also maintain KPIs, update knowledge base documentation, and share insights to improve efficiency in customer support.
As the VP of Engineering at Grow Therapy, you will lead a growing team of 100+ engineers, driving technical strategy and overseeing the development of the therapist platform and client search experience, while fostering an inclusive culture and mentoring team members.
As the Senior Digital Marketing Manager, you will strategize, execute, and enhance digital programs including website management and paid digital marketing. Your focus will be on improving user experience and conversion rates while collaborating with various teams to meet acquisition targets and optimize customer acquisition costs.
The Business Manager will join the Investor Relations team, focusing on driving a data-driven approach, creating reports and dashboards, managing staffing models, and leading cross-functional projects. The role aims to enhance operational efficacy through process mapping and automation opportunities while supporting investor relations through effective communication and presentations.
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