Job Description
Are you passionate about digital and data capabilities? You have found the right team.
As a Senior Product Associate in our dynamic digital and data capabilities team, you will have the opportunity to utilize your strategic, impact-focused, and innovative mindset to promote change. You will build strong relationships with partners and stakeholders, and thrive in a fast-paced environment. Your exceptional energy will be key in managing high-profile projects and transforming the future of commercial banking
Job Responsibilities:
- Collaborating with design teams, SMEs and users to use a design-thinking methodology to co-create the target state client and internal commercial banking experience (incl. op. model, capabilities, business architecture, etc.); responsible for translating design into discrete and well scoped initiatives with robust business cases and OKRs to track impact
- Partner closely with cross-functional stakeholders across the Commercial Bank & Corporate Investment Bank to align on roadmap prioritization and technology approach
- Analyze business requirements, user needs, and understand partner systems in order to draft user stories and business requirements documents (BRDs)
- Conduct quantitative analysis across large data sets to inform design, track usage and adoption and get deep on domain
- Partnering with Tech and Design partners to help lead the agile release approach, including discovery, design and user research as well as to create wireframes/mocks.
- Researching and applying an understanding of innovation in financial services and emerging technologies (e.g., machine learning, blockchain, robotics process automation) to reimagine the future of commercial banking
- Work with technology teams to evaluate and prioritize feature development, manage releases, and conduct testing and
- Participate in related scrum ceremonies, backlog creation and depth analysis
- Collaborate with front office and middle office teams to understand customer needs and develop solutions based on their feedback.
- Identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Consider and plan for upstream and downstream implications of new product features on the overall product experience
Required Qualifications, Skills and Capabilities
- Bachelor's degree from a top tier program required
- Minimum 3 years of experience at a top-tier management consulting, tech firm or startup in product management or business analysis for a software development product.
- Understanding and knowledge of design and software development processes, with exposure to agile
- Ability to write effective user stories that are development ready
- Experience developing, tracking and measuring OKRs and outcomes
- Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
- Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
- Strong verbal/presentation and written communications skills
- Ability to synthesize ambiguous customer needs into clear product requirements
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
