About Us:
Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable, and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite access points to its shared closet via a fully customizable subscription to fashion, one-time rental, or ownership. In addition, RTR offers designer apparel, accessories, and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”
About the Job:
We are seeking a talented and experienced Senior Manager to join our Growth team. This position will play a crucial role in driving RTR’s new customer acquisition & topline growth efforts and requires a blend of strategic thinking, data-driven decision-making, and hands-on execution. The ideal candidate will have extensive experience in digital marketing, conversion rate optimization, analytics, and a proven track record of driving growth in consumer businesses and working with Brand Marketing, Creative, Product and Engineering teams.
What you’ll do
- Growth Strategy Development: Design and implement comprehensive growth strategies that drive user acquisition, increase customer engagement, and maximize retention.
- Digital Marketing Leadership: Oversee and optimize digital marketing efforts and external agencies (as applicable) across various channels, including search engine marketing and social media.
- Conversion Rate Optimization (CRO): Lead CRO initiatives by conducting A/B testing, analyzing user behavior, and implementing data-driven improvements to enhance website and funnel performance.
- Customer-Centric Approach: Develop strategies with a deep understanding of customer needs and preferences. Utilize customer insights to tailor marketing initiatives and improve the overall customer experience.
- Data Analysis: Analyze key performance metrics and customer data to identify growth opportunities, trends, and areas for optimization. Use insights to drive strategic decisions and adjustments.
- Campaign Management and Media Planning: Plan, execute, and monitor multi-channel marketing campaigns to ensure alignment with growth objectives and business goals.
- Cross-Functional Collaboration: Collaborate with Brand, Product, Inventory, and CX teams to ensure cohesive growth strategies and alignment with broader business objectives.
- Performance Tracking: Regularly monitor and report on growth and conversion metrics. Evaluate campaign performance and adjust strategies to achieve targets and improve ROI.
- Innovation and Best Practices: Stay informed about industry trends, emerging technologies, and best practices in digital marketing and CRO to continuously innovate and improve strategies.
About you:
- You hold a Bachelor's degree in marketing, business, data science or a related field. Advanced degrees or relevant certifications are a plus.
- You have 7+ years of experience in digital marketing and growth roles, with a strong background in conversion rate optimization and a proven track record of driving growth in consumer businesses.
- You have demonstrated experience in managing and working with marketing agencies.
- You have deep expertise in digital marketing strategies, platforms and tools, including SEM and social media platforms, GA, Looker and third-party attribution tools. Experience with mobile app growth strategies and performance tracking is a plus.
- You have strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- You’ve proven your experience with conversion rate optimization techniques and tools, incl. A/B testing.
- You have a customer-focused mindset with a thorough understanding of consumer behavior and preferences.
- You are an excellent communicator with interpersonal skills and the ability to collaborate effectively across teams and levels of the organization.
- You are detail-oriented with a high level of accuracy and organization.
- You’re an excellent project manager with the skills and ability to handle multiple priorities in a fast-paced environment.
- You have a passion for data-driven marketing and a desire to continuously learn and improve.
Benefits:
At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
- Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
- Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
- Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
- Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
- Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
- 401k match - an investment in your future.
- Company wide events and outings - our team spirit is no joke - we know how to have fun!
- Office centric work - our corporate employees and technical leaders have the option to work remotely on Fridays, in accordance with Company policies.
Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.
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The anticipated base salary for this position is $115,200 to $140,000. The actual base salary offered will depend on various factors, including, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications, or other professional licenses held. This position is also eligible for equity compensation.
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What We Do
Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion fashion industry by pioneering dynamic ownership and enabling women to rent, subscribe to and purchase secondhand clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. By creating a new model of dynamic ownership rooted in sustainability, RTR has made apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 700 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.