Senior Account Manager

| New York, NY, USA | Hybrid
Employer Provided Salary: 130,000-150,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Reorg

Reorg is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Reorg to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: www.reorg.com

Working at Reorg

Reorg hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Reorg employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices, and much more. 
Role

Reorg is currently looking for a player-coach Senior Account Manager to join our dynamic commercial team. The Senior Account Manager will be responsible for managing and growing relationships with large Buyside accounts through subscription renewals and expansion, uplifts and cross-selling of additional Reorg products. Additionally, the Senior Account Manager will be responsible for managing a team of junior account managers. This role is ideal for an accomplished account management professional who is looking to expand and hone their people management skills.

This full-time position is located in our New York City offices.

Responsibilities

  • Manage all aspects of the renewal cycle for Reorg’s subscription relationships covering a book of large Buyside clients
  • Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
  • Collaborate with customer success to deliver excellent client service and customer experience
  • Coordinate with Reorg’s product team to identify opportunities for product and platform enhancements
  • Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
  • Manage a team of junior account managers, providing guidance, support, and fostering a collaborative and action-oriented team culture.

Requirements

  • 6+ years of experience in an account management role selling credit/financial data solutions to buyside accounts
  • Strong ability to build relationships and business partnerships to meet and exceed net retention targets
  • Ability to navigate and strategize across a complex and competitive landscape
  • Proven success in hitting quota and retention targets
  • Some experience in people management a plus; possesses strong leadership and the ability to inspire and motivate a team
  • Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
  • Excellent interpersonal, verbal and written communication
  • Experience with Salesforce
  • Solid understanding of credit markets preferred

At Reorg, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The salary range estimate for this position is $130,000-$150,000. 

The actual compensation will be at Reorg’s sole discretion and will be determined by the aforementioned and other relevant factors. This position is eligible for additional commission-based compensation.

Equal Employment Opportunity

Reorg is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases

Location

Home to a rich dining scene, and Madison Square Park - the go-to spot for provocative public art, free concerts, and the original Shake Shack!

An Insider's view of Reorg

What kinds of technical challenges do you and your team face?

Number one is scaling the site to be as fast as possible. We're also making sure we carve out time to do maintenance on older codebases, whilst continually thinking about security.

Rich

Chief Technology Officer

How do your team's ideas influence the company's direction?

It has always been important for me to part of a team that is inclusive and proactive. At Reorg, I am constantly learning and adding value as a marketer, as does our team.

Samantha

Product Marketing

What are Reorg Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Summer hours
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Our senior leadership team is 55% female.
Mandated unconscious bias training
We have all had access to an ongoing external led Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Reorg has an ERG that focus on DE&i initiatives in relevant regions.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Reorg employees can contribute up to $2700 annually to their FSA.
Dental insurance
Vision insurance
Health insurance
Reorg has generous Health Insurance benefits
Wellness programs
Team workouts
Reorg offers monthly classes at local fitness studios to our employees and the ability to expense up to $50 per month on your gym membership.
Financial & Retirement
401(K)
401(K) matching
Reorg provides 401k matching at 50% of employees contribution up to a $3,500 maximum match annually.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide up to 10 weeks of parental leave for the primary caretaker. Reorg also provides 2 weeks of leave for the secondary caretaker.
Family medical leave
Vacation + Time Off
Generous PTO
Reorg employees receive between 18 and 25 days per year of paid time off (dependent on location)
Paid holidays
Paid sick days
Employees receive 48 hours per year of paid sick leave that they can use as personal days if they choose to.
Office Perks
Commuter benefits
Company-sponsored outings
Reorg hosts company outings Quarterly. Past events have included a sail around Manhattan, box seats at a Knicks game and a private improv comedy show!
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

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