Job Description
The NPR team is responsible for driving product engagement for Pay by Bank and modernizing payments across all rails including TCH RTP, FedNow, Early Warning Services (Zelle) and NACHA. The scope of this role includes but is not limited to Pay by Bank, Real-Time Payment, Request for Payment, data aggregation, overlay and value added services such as fraud and risk services, tokens and modernizing monolith applications.
Chase is seeking a highly effective, organized and detail oriented Vice President that has a strong understanding and track record of launching complex payment products in partnership across various functional teams. You should be comfortable working under little guidance with the ability to comfortably make product execution decisions. Focus will be working closely with product strategy to define the 'how' and deep diving into product delivery activities including capacity and sprint planning, backlog management, change management, managing stakeholders and blockers for delivery.
Job Responsibilities:

• Collaborate and lead parts of the end to end product management lifecycle including working with product strategy to determine the feasibility of the requirements, breaking down the work into tactical steps for engineering and design for execution
• Identify and communicate cross team dependencies and risks; collaborate with execution teams to ensure end to end delivery
• Manage the backlog with continuous sprint planning across technology and in conjunction with design
• Coordinate across controls, risk, compliance and legal as new technical discoveries surface
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, and liaising with stakeholders and functional partners
• Help support Product Lead in ad-hoc capacities including any ad-hoc requests from leadership including presentations and analysis
• Identify systematic changes to help product strategy determine the feasibility of requirements and timelines
• Plans for resiliency in all aspects and engages in and know how modernization will impact the product set
• Understand overall product strategy and incorporate it into tactical planning
• Manage incident management with plan of action for resolution with L2 and technology
• Manage enterprise-wide release and deployment processes and strategies

Required Qualifications Capabilities, and Skills:

• Minimum of 5 years of experience or equivalent expertise delivering products or technology applications ideally in the payments space
• Bachelor's degree
• Well versed in both business and technology
• Ability to analyze opportunities & problems, recommend solutions, communicate effectively (both verbal and written) and resolve roadblocks as needed
• Self-starter with a positive, team-oriented attitude and inspiring skills a must
• Advanced knowledge of the product development life cycle, technical design, and data analytics
• Collaborative mindset with the ability to work effectively with diverse teams with opportunity to be flexible
• Comfortable working on ambiguous and/or new concepts
• Proven ability to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision with an attention to detail

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.