Manager

Job Description

Visa U.S.A. Inc., a Visa Inc. company, needs a Manager (multiple openings) in New York, NY to: Support the Sales Enablement, business planning strategic initiatives of the North America (NA) Merchant Travel team. Provide regular and ad hoc analytics and reporting support for travel client performance metrics and business development planning to expand client partnerships, drive sales and diversify revenue opportunities through client engagement. Support sales/pipeline management reporting, including executive updates, weekly/quarterly tracking and annual goal progress. Optimize and evolve in-house Salesforce Playbook management and coordination for the NA Merchant Travel team, aligning with the NA Merchant BPO team. Coordinate and manage queries across Visa Dashboards to plan for current and potential client initiatives. Build strong relationships with NA Merchant Travel AE leaders and influence decisions at the senior level. Collaborate with cross-functional teams, including Product, Analytics, Marketing, B2B, Digital Partnerships, etc., to align on go-to-market and business development strategy for the Travel Vertical. Collaborate with global and regional merchant strategy and solutions teams to share travel client best practices, analyses, and leverage product and analytic resources to drive efficiency and scalable results. Develop rigorous research, competitive intelligence/monitoring, and travel industry landscape analyses to support vertical strategies. Develop travel vertical and NA Merchant Sales & Acquiring (NA MS&A) learning channels that are both internal (to include weekly newsletters and quarterly learning series) and external (client webinar series, third-party industry conferences, etc.). Support NA Merchant Travel vertical strategies, business development, and key initiatives. Help manage the day-to-day project and team activities to meet project goals and timelines. Understand travel client needs and industry trends, anticipate opportunities and challenges, collect and synthesize Account Executive feedback and recommend proactive measures to support accomplishing travel -vertical targets. Support strategic framework and execution of key client and industry initiatives that influence internal decisions, and also directly support our clients. Support content development for presentations / conferences / executive reviews/training documents. Communicate recommendations in a clear, concise, and impactful way to senior level audience. Support NA Travel Account Executives on client-facing initiatives and opportunities, on an ad hoc basis. Develop and co-lead NA MS&A Client Engagement Strategy and cross-functional Initiatives including: developing foundational strategy, process guidelines, and framework for optimizing our NA MS&A client engagement activities, executing an insightful competitive landscape analysis, completing a cross-functional discovery analysis with relevant teams across Visa and synthesizing key opportunity insights, development of key metrics to measure client engagement strategy success, develop ROI measurement tools and value scoring of client engagement activities, developing a resource hub for our org including various toolkits, guidelines, and best practices, and launching a newly developed visual design strategy for NA MS&A. Up to 15% domestic travel is required. Position reports to the New York, New York office and may allow for partial telecommuting.

Qualifications

Basic Qualifications:

• Employer will accept a Master's degree in Business Administration or related field and 2 years of experience in the job offered or in a Manager-related occupation
• Business planning and operations/strategy and/or product development.
• Payment industry products, services, and technologies, as well as fintech, eCommerce, and mobile payments technology experience.
• Organizing and managing complex cross-enterprise projects and processes with multiple stakeholders.
• Translating analytics, research, client/consumer needs into actionable plans and deliverables.
• Microsoft Excel and PowerPoint and working with databases.

Additional Information

Worksite: New York, NY

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Travel Requirements: Up to 15% domestic travel is required.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $124,600.00 USD to $199,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for an annual bonus and equity. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k), Employee Stock Purchase Program, FSA/HSA, Life Insurance, Paid Time off and Wellness Programs.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.