Job Description
Positions available in New York, NY
Job Summary:
As an AM CST Technology Enablement Trainer and Facilitaor you will play a key role in managing and executing training programs, but will also provide insight for continual improvement.
Specifically, you will be responsible for technical training on a suite of Asset Management specific applications aligned to our Asset Management Training Strategy. Additionally, you will be responsible for the design of programs or dynamic delivery of workshops and coaching sessions. Interest and skill in helping professionals become more productive using technology via "day in the life" scenarios and becoming a trusted resource for Investor Community.
Job Responsibilities:

• Activate and motivate client facing team & investors to adopt technology for increased productivity
• Act as a relationship manager to analyze needs, design, and execute training programs, which includes building relationships with stakeholders, technology consulting, and management of project plans / timelines, measuring business impact and driving continuous learning.
• Engage business stakeholders and subject matter experts to shape core content, assessments, exercises, and workshops
• Ensure content builds on foundational programs, serves as a bridge to more advanced content, and will help Client Advisors, Sales Support, Marketing, Investment Specialists and Client Service colleagues confidently engage with and create solutions using technology for our clients and prospects
• Host and deliver training workshops for new and existing advisors
• Design new content and refresh existing content and / or facilitate workshops and coach Client Advisors
• Periodic domestic & regional travel may be required

Required qualifications, skills and capabilities:

• Relevant experience with Technology applications (Sales tools - CRM / Salesforce; Distribution enablement applications; Office tools - Zoom, WebEx, Outlook and Blackberry Work )
• Business or education experience in financial services/wealth management
• Learning and development or client facing (asset mgt or private bank) background
• Have proficiency in the technical elements of the learning and development business, such as needs assessment, adult learning practices, e-learning, and measurement
• Experience in a client focused work environment; ability to build strong relationships and effectively communicate with clients
• Passion for the development of people as a means to increase competitiveness in the industry
• Advanced-level PowerPoint, Word, and Excel skills required

Preferred qualifications:

• Experience in Asset or Wealth Management business
• B.A.+ degree
• Coaching, or technology use/experience
• Knowledge of investments

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.