Job Description
At JPMorgan Chase & Co., we are pioneering the integration of Generative Artificial Intelligence (GenAI) technology within the financial services sector.
As a Senior Associate AI Solutions Delivery Manager in the Chief Data and Analytics Office (CDAO), you will play a crucial role in overseeing the operational and strategic delivery of our advanced initiatives. You will be instrumental in promoting the successful integration and utilization of GenAI technologies across the firm, ensuring they align with our business objectives and enhance our services.
Job responsibilities

• Manage the full lifecycle of GenAI solution development and delivery from initial planning to final deployment, focusing on internal use cases across the Firm. Ensure projects are completed on time, within scope, and to the highest quality standards (Strategic Delivery Oversight)
• Evaluate the operational needs of GenAI implementations, assess technological options, and make strategic decisions based on key trade-offs such as performance, availability, and cost (Operational Evaluation and Decision Making)
• Foster strong collaborative relationships with business teams, cloud Infrastructure teams, vendors, AI platforms and data platform teams, data science teams, and engineering teams. Ensure alignment and facilitate seamless communication across these groups (Collaborative Leadership)
• Develop and maintain metrics to track the transition of use cases from development to production, focusing on the financial impact and efficiency improvements within the firm (Impact Measurement)
• Manage communications related to fixes, enhancements, and new feature deployments, ensuring clarity and alignment across all internal stakeholders (Communication and Deployment)
• Identify risks and barriers proactively to success, developing and implementing effective mitigation strategies. Regularly update leadership on status, risks, and opportunities through comprehensive reporting (Risk Assessment and Mitigation)

Required qualifications, capabilities, and skills

• Bachelor's degree in Computer Science, Engineering, Business, or related field
• 4+ years' experience (or 3+ years + advanced degree) in technology delivery management, project management, or program management
• Experience working in Agile methodologies and delivering at speed and scale
• Experience working with engineers and data scientists towards building products
• Hands-on experience with project management tools like Jira
• Ability to lead and inspire cross-functional teams, manage complex projects, and drive significant technological initiatives
• Exceptional communication skills, both written and verbal, with the ability to engage and influence management and stakeholders
• Ability to work both independently and in highly collaborative team environments

Preferred qualifications, capabilities and skills

• 1-3+ years' experience with AI or Machine Learning (ML) solutions delivery
• Scrum training through experience or coursework
• Graduate degree in in Computer Science, Engineering, Business, or related field
• Understanding of GenAI concepts through experience or coursework

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.