Hi there, thanks for checking out our Account Manager role! This role is based in our New York, NY office and is in person 5 days per week.
We’re looking for a detail-oriented, relationship-centric problem solver. You'll be working directly with MealPal restaurants to ensure they have an amazing partnership experience. As an Account Manager, you will be responsible for responding to restaurant emails and phone inquiries and handling various operational tasks.
Responsibilities:
▪️ Communicate with our restaurant partners in a timely manner with high quality messages. This role will handle a high volume of email support on a daily basis, as well as some phone support
▪️ Identify new ways to enhance the restaurant experience, as well as to streamline operational tasks
▪️ Leverage data to proactively reach out to restaurants and to provide feedback and recommendations to optimize
▪️ Meet with restaurants in person to build strong partnerships
▪️ Negotiate restaurant offerings to ensure beneficial partnerships
▪️ Manage the day-to-day requests of our restaurant partners
Requirements:
▪️ Bachelor’s degree with 1-3 years of sales, marketing, or customer service experience
▪️ Ability to work quickly while maintaining strong attention to detail
▪️ Experience working with Excel and Google Sheets
▪️ Exceptional written skills and high EQ
▪️ Work full-time in our office in New York
Compensation:
▪️ Competitive salary ($75k) and equity
▪️ Health, vision, & dental benefits (healthcare is 100% covered by MealPal)
▪️ Generous paid vacation policy
▪️ 401(k) with company match
▪️ Free MealPal lunch and dinner
MealPal is an extraordinarily collaborative team and we work best when working together. This role will be working full-time Monday to Friday on-site at our office in Midtown Manhattan.
What We Do
Here at MealPal, we help customers find delicious meals in their city at an affordable rate while partnering up with restaurants to drive additional revenue & volume during their busiest hours!
Why Work With Us
The MealPal team is creative, hard-working, and fun... oh, and we really like lunch! We are a group of humble individuals working hard to empower the world to eat intelligently and help restaurants build a better business. We are hungry for success and do what others say cannot be done!
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