Account Manager (Chicago)

Who We Are

Yieldmo is an advertising platform that helps brands invent creative experiences through tech and AI, using custom ad formats, proprietary attention signals, predictive format selection, and privacy-safe premium inventory curation. Yieldmo believes all ads should be human-centered, tailored, and provoke users' emotions and actions. Yieldmo helps brands deliver the best ad for every impression opportunity, merging creative and media for proven results. 

What We Need

We’re looking for a strong and driven Account Manager to join our demand Client Services team. The Account Manager will be responsible for cultivating and expanding relationships with our advertiser partners, driving revenue, and ensuring the success of Yieldmo’s programmatic and managed service advertising campaigns. The ideal candidate is proactive, results-oriented, and passionate about delivering exceptional service to our clients.

What You Can Expect In This Role

• Develop and execute account management strategies to grow and retain advertiser partnerships, with a focus on driving managed service, programmatic guaranteed and non-guaranteed PMP revenue.
• Collaborate closely with internal teams, including Sales, Operations, and Tech to ensure successful campaign execution and delivery.
• Identify opportunities to upsell and cross-sell additional creative formats and creative tech to existing clients.
• Provide proactive support and guidance to advertisers on campaign setup, targeting strategies, and optimization techniques.
• Analyze campaign performance data and provide actionable insights and recommendations to achieve campaign objectives.
• Serve as the primary point of contact for advertiser inquiries, escalations, and technical issues, resolving them in a timely and effective manner.
• Track and report on key account metrics, including spend, KPIs, campaign delivery, and client satisfaction.
• Stay informed about industry trends, market dynamics, and competitive landscape to inform account strategies and initiatives.
• Represent the company at industry events, conferences, and client meetings to strengthen relationships and drive partnerships growth.
• Collaborate with Product and Engineering teams to identify and prioritize product enhancements and features based on client feedback and market demands.

Requirements

• Bachelor's degree in Marketing, Advertising, Communications, or a related field.
• 3+ years of experience in digital advertising account management, preferably within the programmatic ad tech ecosystem.
• Strong understanding of digital advertising platforms, including DSPs, SSPs, ad servers, third-party tracking pixels, and ad exchanges.
• Proven track record of managing client relationships and driving revenue growth in a fast-paced, results-driven environment.
• Excellent communication skills, with the ability to articulate complex concepts and build rapport with advertisers at all levels.
• Analytical mindset with proficiency in data analysis, campaign optimization, and performance reporting.
• Self-motivated with a proactive approach to problem-solving and customer service.
• Ability to thrive in a collaborative, cross-functional team environment and adapt to evolving priorities.
• Proficiency in CRM software, Google suite, and BI tools such as Looker or Tableau.

Hiring Process

Select candidates will be invited to schedule a 30 minute screening call with a member of our Talent Acquisition team. We will discuss the Hiring Process details at that time. The hiring process typically includes, but is not limited to:

• A 60 minute video interview with the Hiring Manager.
• Candidates will be invited to join a remote on-site interview round, consisting of video interviews with various team members and leadership.
• Successful candidates will subsequently be made an offer.

Nice to Haves

• Ad tech experience.
• Experience troubleshooting campaigns in DSPs.

Our Values

INNOVATION: We encourage curiosity, embrace new ideas, and believe no idea is too bold.

AGILITY: We embrace change, act quickly, and adapt with a focus on getting things done.

INTELLIGENCE: We make decisions guided by data, always aiming to deliver maximum value to our customers.

AUTONOMY: We empower individuals to create their own paths with flexibility and independence.

TOGETHERNESS: We foster an environment where teamwork thrives, support is mutual, and every voice matters.

What We Offer

We believe that diverse people and perspectives lead to breakthrough ideas, therefore we provide comprehensive benefits and an inclusive culture to support our valued team members.

• Hybrid Work Environment (2-days per week in office)
• 100% Company Paid Health Coverage: Choose the medical, dental, and vision plan that’s best for you and your family – all with options for 100% company paid coverage.
• 401(k) Plan: Invest in yourself by participating in our 401(k) plan with a company match.
• Equity:  Share in Yieldmo’s success through our employee stock option program.
• Flexible Time Off, Company Slowdowns, and Summer Fridays: Take time off to relax and rejuvenate on your own terms with flexible time off, multiple company slowdowns, and Summer Fridays.
• Home Office Setup and Stipend: Setup your home office for success with our premium technology packages and an additional stipend for any extra needs.
• Professional Development:  Grow your hard and soft skills with our annual professional development stipend.

US Jobs: The base salary range for this role is: $80,000-$100,000 per year plus bonus. The range listed is just one component of Yieldmo's total compensation package for employees. Individual compensation decisions are based on a number of factors, including experience, level, skillset, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. In these situations, the updated salary range will be communicated with you as a candidate. For all other countries, we have competitive pay bands based on market standards.