Description and Requirements
Role Value Proposition:
Coordinates workflow and provides technical expertise in the creation of timely, accurate, thorough, professional, and fully-developed proposals, offering product expertise to sales in pursuit of business for employer groups with 5,000+ employees.
Candidates must demonstrate strong organizational, project management, writing and communication skills, and the ability to work on multiple complex proposals simultaneously. Previous experience in the employee benefits marketplace and/or knowledge of the proposal process required.
Key Responsibilities:

• Provides high quality, professional proposal packages to sales by delivering timely, accurate, well-worded, concise, thorough and fully developed responses to Requests for Proposals (RFPs).
• Provides focused and accurate case-specific responses for inclusion in proposal packages by accessing question and answer databases, conducting research with product and functional experts, and scripting responses to inquiries based on input from Subject Matter Experts.
• Contributes to the acquisition of new business by understanding sales strategies and providing proposal packages that support the strategies and client needs.
• Provides superior service to customers, brokers, and sales by supporting the significant role that a timely and well packaged proposal response plays in making exchange sales.
• Coordinates the preparation and delivery of information required from other internal areas to be used in proposal packages; ensure that delivery is timely and information provided is accurate and responsive to the customer needs.
• Protects MetLife's legal position by making sure all information in proposal packages accurately reflects current capabilities and complies with legal and regulatory guidelines and requirements.
• Ensures proposal quality through assurance reviews; uses reviews to identify trends, training needs, and opportunities for improvement; provides input to management on skills and competencies of personnel.
• Participates in training programs; engages in the development of procedures and guidelines to enhance the exchange RFP process and communicates these internally.
• Provides critical resource support to the administrative units during peak seasons through involvement in interdisciplinary functions, including implementation of new business, account management, contract preparation and review, and underwriting.
• Performs other related duties as assigned or required.

Essential Business Experience and Technical Skills:
Required:

• 5+ years of relevant business experience
• Strong writing and project management skills.
• Excellent time management and other organizational skills.
• Strong analytical and research skills.
• Ability to problem solve and think outside of the box when there is no clear-cut answer.
• Strong communication, influencing, and negotiation skills.
• Effective relationship building capabilities.
• PC skills and proficiency with common business software.

Preferred:

• Bachelor's degree

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 56,700 to 95,500.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
56,700 to 95,500