Job Description
Our company's Information Technology (IT) division partners with colleagues across the business to help serve our patients and customers around the world. Ours is a high-energy team of dynamic, innovative individuals dedicated to leveraging information and technology to efficiently drive revenue and productivity, thereby advancing our company's contribution to global medical innovation.
Enterprise IT (EIT) is an essential component of the current IT division that provides support to the Pharmaceutical Research and Development (R&D), Supply Chain (Manufacturing), Marketing (Human Health) organizations as well as Enabling Functions. The EIT SAP Platform Team is responsible for our company's SAP Global Template asset, delivering enterprise-level capabilities through harmonized business processes and data. The team is responsible for the operation of all our company's SAP and integrated solutions, governance of the associated enterprise assets, and cost-effective delivery of capabilities to support achievement of immediate and future state business objectives.
Within the EIT SAP Platform Team, the EIT SAP Technology Lead will assume the crucial role of leading all areas of SAP Technology. They will be responsible for leading a DEV/OPS SAP technology team, responsible for development/ governance/ operations of the enterprise-wide technical SAP ERP asset. Their responsibility includes DEV/OPS for SAP Basis Administration, SAP Security Administration, and SAP Development. They will also have responsibility for the end-to-end Upgrade strategy from roadmap to execution for the entire SAP Ecosystem (private cloud and SAAS). They will also have responsibility for coordinating SAP Technology governance for the aforementioned areas, as well as SAP Middleware/Integration and Reporting/Analytics standards, patterns, and technologies. They will lead the Technology Integration Meeting and provide Senior Technology approvals in the Design Authority. They will ensure the smooth operation of our SAP systems with a mindset towards continuous improvement.
Their expertise in SAP System Administration will be instrumental in driving operational excellence and ensure critical incidents are quickly addressed. Their expertise in SAP Development will include delivery, oversight of standards, and governance. Their expertise in SAP Security will include SAP Security authorization concepts, and overall role administration. This role reports to Executive Director, SAP Platform Team.
Primary Responsibilities:
Leadership and Strategy

• Provide strategic direction and technical leadership for the DEV/OPS SAP technology team.
• Develop and implement IT strategies aligned with the overall business goals.
• Drive innovation and continuous improvement in SAP systems and processes.

Team Management

• Build and lead a high-performing team of SAP professionals, including SAP Basis administrators, SAP developers, SAP security experts, and SAP reporting analysts.
• Foster a culture of excellence, teamwork, and continuous improvement within the SAP team.
• Provide mentoring, coaching, and professional development opportunities to team members.

SAP Basis DEV/OPS

• Oversee the management and maintenance of the SAP technical infrastructure.
• Ensure system availability, performance, and security through effective monitoring and optimization.
• Collaborate with internal and external stakeholders to resolve technical issues and implement best practices.

SAP Development DEV/OPS

• Lead the SAP development team in delivering high-quality and efficient solutions.
• Define and enforce coding standards, development methodologies, and quality assurance processes.
• Drive innovation in SAP development practices, including automation and agile methodologies.

SAP Security DEV/OPS

• Develop and implement robust SAP security policies, procedures, and controls.
• Ensure compliance with regulatory requirements and industry best practices.
• Manage user access and authorization processes, including role-based access control.

SAP Upgrades

• Oversee the planning and execution of SAP system upgrades, patches, and migrations.
• Coordinate with cross-functional teams to minimize disruptions and ensure successful upgrades.
• Stay up to date with the latest SAP releases and recommend upgrade strategies to maximize system performance.

SAP Integrations and Reporting

• Provide oversight for SAP integrations with other enterprise systems.
• Define and enforce integration standards and patterns.
• Collaborate with business stakeholders to develop and enhance SAP reporting capabilities.

Education:

• Bachelor's Degree is required. Concentration in a Computer Science, Information Systems or related field is preferred.

Required Skills & Experience:

• 10+ years of SAP technical experience required
• Life Sciences Industry experience preferred
• 3+ years working with SAP S/4HANA preferred
• In-depth knowledge of SAP architecture, landscape design, and system administration best practices preferred
• Extensive experience in SAP Basis administration, including system installations, upgrades, migrations, and performance tuning.
• Awareness and understanding of latest SAP development capabilities and best practices required
• Familiarity with SAP security concepts and experience in implementing security controls desired
• Excellent problem-solving, analytical and troubleshooting skills, with the ability to identify and resolve complex system issues.
• Strong leadership skills with experiences in managing and developing teams
• Proven record of excellent performance
• Strong interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members
• Demonstrates an executive presence through good communication and professionalism
• Service finance and budget management

NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE
Current Contingent Workers apply HERE
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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.
Expected salary range:
$220,700.00 - $347,500.00
Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here .
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
Domestic
VISA Sponsorship:
Yes
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
N/A
Job Posting End Date:05/31/2024
A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R288860